Currently accepting new participants
Interpreter? Call TIS National 131 4500449 945 751
Step Up Community Services — Registered NDIS Provider, Wyndham Vale
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Wyndham City · 3030

NDIS Provider in Werribee

Registered NDIS supports delivered across Werribee, from our base in Wyndham Vale. Registration 9534731591. About 10 minutes from our Wyndham Vale base, so short-notice visits are usually possible.

Support in Werribee

What Support Looks Like Here

Werribee is the civic and medical centre of Wyndham, and the suburb where most of our appointment-based support happens. Werribee Mercy Hospital, the Wyndham Council offices and the bulk of the area's allied health clinics are all here, so a large share of our transport and community nursing hours involve getting participants to and from this one postcode. It is also the best-served suburb in our catchment for public transport, which makes it a practical place to run travel-training.

Supports are delivered in English, Punjabi or Hindi, and we arrange a free interpreter through TIS National on 131 450 for any other language. Every worker holds a current NDIS Worker Screening Check before their first shift. Your rights as a participant do not change because of where you live.

Most Requested

Supports We Deliver Most in Werribee

We are registered for all ten NDIS support categories. These are the ones participants in Werribee ask for most often — see all ten registration groups.

Assist-Travel / Transport

Safe, reliable transport to medical appointments, work, study and community activities, with support to build your confidence using public transport independently.

Medical appointmentsCommunity accessPublic transport training
Group 0108

Community Nursing Care

Clinical nursing care and health monitoring in your own home, overseen by a Registered Nurse. Wound care, medication management and continence support.

Wound careMedication managementHealth monitoringContinence
Group 0114

Assist Personal Activities

Day-to-day assistance with personal care so you can keep your own routine — showering, dressing, grooming, toileting and mobility support at the times that suit you.

Personal hygieneDressingMobility assistanceOvernight support
Group 0107

Participate in Community

One-to-one support to take part in social, recreational and community activities — sport, faith, hobbies, volunteering or simply getting out of the house.

Social activitiesRecreationVolunteeringFaith & culture
Group 0125
Getting Started

Starting Supports in Werribee

The same process wherever you live. A free first conversation, then nothing moves until you have read and agreed to a plain-English service agreement.

1
First conversation
A free, no-obligation call or visit. You tell us your goals and what you need. We tell you honestly whether we are the right fit.
Day 1
2
Support plan
We write a support plan with you covering what happens, when, who delivers it and how success is measured. You get a copy.
Week 1
3
Service agreement
A plain-English agreement setting out supports, hours, prices, cancellation terms and how to end it. You have as long as you need to read it.
Week 1–2
4
Meet your worker
You meet your support worker before their first shift. If it is not the right match, we find someone else — no awkward conversation needed.
Before start
5
First review
We sit down and ask what is working and what is not, then change the plan accordingly. Reviews continue every three months.
Week 4

Enquire about support in Werribee

We respond within one business day. Support coordinators may prefer the referral form.

We use your details only to respond to your enquiry. See our Privacy Policy.

Questions

Werribee Questions

Specific to Werribee. For pricing, cancellations and eligibility, see our full FAQ.

Yes. Transport to medical appointments sits under registration group 0108, and Werribee Mercy is one of the destinations we drive to most often. We can wait with you during the appointment or drop off and collect — tell us which you prefer when booking, because it changes how the support is claimed.

Nearby

Around Werribee

Werribee sits next to Hoppers Crossing, Point Cook, Tarneit and Werribee South. We cover the Wyndham and Melton council areas — if you are just outside, call us and we will tell you honestly whether we can help.

NDIS support in TarneitNDIS support in Hoppers CrossingNDIS support in Point CookNDIS support in Manor LakesNDIS support in MeltonNDIS support in Caroline Springs
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